Our design services

We are creative technologists who make, collaborate and design with people. A lot of the time we help people work out what they need and help them along their way.

Whether we are designing process pathways, mapping journeys and experiences, or making content and information services; understanding your purpose and audiences is essential to kick off any project.

We can either get you started on your project in the research and discovery phase or be part of the end to end delivery of your vision. It all depends on your budget and timelines. We can tailor our process to suit your needs.

If you are interested in finding out how we can help you, we’d love to chat.


 

Research

  • Content and data analysis

  • Audience, user, customer, stakeholder research

  • Participant wrangling

  • Workshops, interviews, surveys

  • Precedent and comparative analysis

  • Policy research and analysis

Engagement

  • Participatory design

  • Government, community and industry engagement

  • Open government advocacy and guidance

  • First Nations and community enterprise support

  • Communicating change management

Content

  • Strategy, audit, information architecture

  • Storyboarding and story mapping

  • Copywriting / editing

  • Illustration, infographics, map making

  • Film, animation, projections, motion graphics and video production


Services & Products

  • Systems, experience, and journey mapping

  • Web and app, prototyping, design and development

  • Location services, collaboration and information management tools

  • Experience and interaction design

  • Collaboration and agile coaching and support

Process

  • Process research and analysis

  • Process mapping and visualisation

  • Process improvement, transformation recommendations

  • Guides (print and interactive)

  • Legislation and regulation interpretation and visualisations

  • Resources, product and project life cycle visualistions

Data

  • Data research, discovery and analysis

  • Strategy, taxonomy design, data explainers

  • Data visualisations, map making

  • Data story and dashboard development

  • Information service design

  • Data art


 

Open government & transparency workshops

 
 

Nook are global advocates, part of large network of people from organisations and governments from all over the world; working on inspiring transparency and other open initiatives to embed integrity, and leading environmental, social, and governance practices.

If you work in a government agency and are interested in open government but not sure what it is, or how you can do it, we can help you.

If you are in a business, non government organisation, or social enterprise and interested in how you can be more transparent and collaborative, we can work with you.

We can provide bespoke advisory services for you and your team, design workshops and create content with you to help get leading and transformational practices embedded in your organisation.

Interested in knowing more, check out Making Open and get in touch with Mel.

 

Our design process